The following general returns policy is applicable to all items sold on www.oracura.in
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
Was delivered in a physically damaged condition Has missing parts or accessories Is different from what was ordered
All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer, box/packaging as delivered to you. There are certain situations where only partial refunds are granted. Any item that is returned more than 30 days after delivery.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you've done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you five, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over INR 1,000/- , you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.